From Manuals to In‑App Guidance: Rebecca Bottomley on WalkMe, SAP and Smarter Onboarding

In this episode of the Configure It Done podcast, Rebecca Bottomley, the APAC head of SAP Learning, discusses the innovative digital adoption platform WalkMe. She explains how WalkMe enhances user experience through in-app guidance, transforming onboarding and training processes.

The conversation delves into the evolving role of trainers in the age of AI, addressing user training challenges, and showcasing real-life use cases that highlight WalkMe's impact. Rebecca emphasises the importance of human-centered training and the need for trainers to adapt to new technologies while maintaining their critical roles in the learning process.

This podcast is in partnership with The Black Dog Institute which aims to create a mentally healthier world for everyone. If you wish to support the cause please donate via the link Black Dog Institute - Precision Sourcing https://www.teamblackdog.org.au/fundr...

Host: Jay Wynter & Bethany Nrekic

Guest: Rebecca Bottomley

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